Refund Policy
At United Spicefruit, we take pride in the quality of our spices and strive to deliver the best products to our customers. However, we understand that sometimes things don’t go as planned. Please review our return policy below:
- Non-returnable Items: Our products are not eligible for returns due to the nature of our goods, unless there is a case of damage.
- Damaged Products: If you receive a product that is damaged, please keep the item and contact us within a week of receiving your order. We will require videographic evidence of the damage to proceed with the refund process.
- Refunds: Upon verification of the damage, we will issue a full refund, including shipping costs, to your original method of payment within 7 business days.
- Contact Information: To report a damaged product, please reach out to us at contactus@unitedspicefruit.com.
We value your satisfaction and thank you for your understanding.
